Laser Your Way and Laser Subscribe Membership T&CS

Your membership term commences on the date that you purchase your membership and is for a minimum term of 12 months. 

After the minimum 12 month term your membership will automatically renew until you wish to cancel it. 

If you wish to cancel your membership after the minimum term set out above 14 days written notice is required. Direct this email to [email protected]. Any unused service credits will be eligible to be used within one month of cancellation date.

There may be times when you may need to freeze your membership for a short period of time, due to circumstantial reasons.

When a membership is frozen, the member nor any other person is authorized to use the membership services. Memberships may be frozen for a minimum of 30 days and a maximum of 90 days.

In order to freeze your membership you must have made a minimum of 4 x membership payments equivalent to four months (regardless of payment frequency) in order to be eligible to freeze your account.

Memberships may only be frozen once during your selected membership period.  Your payments will stop during the freeze period and then once the freeze period is over the scheduled payments will return to the normal day on a weekly, fortnightly or monthly basis.

Your membership end date will be extended by the amount of time that the membership has been frozen for.

All payments will be debited via your method of payment weekly, fortnightly, or monthly (you choose) in advance.

Payments will be made via our direct debit service provider.

If the debit day falls on a day that is not a business day, we may direct your financial institution or credit provider to debit your account on the following business day. If you are unsure about which day your account has or will be debited, you should ask your financial institution or credit provider.

We reserve the right to cancel your membership if the first debit from your credit card is returned unpaid or a total of two or more debit attempts are returned unpaid by your financial institution or credit provider.

It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a monthly debit payment to be made.

If there are insufficient clear funds in your account to meet a monthly debit payment:

• you may be charged a fee and/or interest by your financial institution or credit provider;
• you may also incur fees or charges imposed or incurred by us, including without limitation any imposed on us by your financial institution or credit provider; and
• you must arrange for the monthly debit payment to be made by another method or arrange for sufficient clear funds to be in your account or credit on your credit card by an agreed time so that we can process the monthly debit payment.

You should check your account statement to verify that the amounts debited from your account or credit card is correct.

Subject to above we will keep any information (including your account details) collected as part of your debit payment arrangement confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.

We will only disclose information about you that we have collected as part of your direct debit arrangement:

• to the extent specifically required or permitted by law or under our privacy policy; or
• for the purposes of these membership terms and conditions (including disclosing information in connection with any query or claim).

The membership is not transferrable to any other person and services provided under the membership are for the sole and exclusive use by the member and cannot be shared with or between other persons. 

Appointment dates and times are subject to availability.  While we will make every reasonable effort to accommodate your desired booking time we cannot and do not guarantee that a particular booking time will be available.  You should make bookings as far in advance as possible to ensure you get your preferred time.  We are not open on Sunday, Monday and public holidays.

The membership requires you to attend laser hair removal treatment appointments monthly.  If you cancel an appointment with less than 24 hours’ notice or do not attend an appointment you are not entitled to any compensation or extended term of membership and your appointment will have been deemed to have been completed for that month.  Monthly treatments must be performed within this time frame and cannot be rolled over for any reason.

Skindevour reserves the right to cancel any memberships at any time. 60 days’ notice will be given prior to any cancellations.

Membership services for the Laser Your Way Membership Package includes one major and two minor areas per treatment.  For the avoidance of doubt major and minor areas are listed in the table below. 

Additional services above and beyond the areas listed will be an extra cost and will be charged at the standard Skindevour session pricing.

Terms &Conditions, membership benefits and any other aspects of Laser Your Way membership program may be subject to change with notice on website.

Fees Associated with Laser Your Way Membership Program

Establishment Administration Fee – $7.70 inc G.S.T

Bank Account Direct Debit Fee – 2.2% inc G.S.T

Visa/MasterCard Direct Debit Fee – 2.2% inc G.S.T

The AMEX/Diners Direct debit fee (if applicable) – Not applicable 

The Dishonor Fee – $7.70 inc G.S.T

Name to appear on customer’s statement is Skindevour.