Let’s talk about men!
Let’s talk about men! Personally, I’ve always liked men – they are not complex, say it how it is, are able to forgive fast, don’t compete with each other, have an air of naughtiness and are generally always fun and easy to be around! But when I look at my client database there is one […]
Instant Gratification
Instant Gratification As humans we are hardwired to want things and in this day, our preoccupation with consumerism has a lot to answer for…. It’s when we want it and we want it NOW! It’s called instant gratification. I think the most noteworthy example of our desire for instant gratification is in the world of […]
Is the customer always right?
Is the customer always right? I’ve worked in retail for many years but that has largely been behind the scenes in the store support centres. Now that I’m working at the coalface and directly with customers, I ponder the question is the customer always right? Don’t get me wrong, I really enjoy the relationships we […]